Glossary

Dropshipping

Drop Shipping · Drop-Ship Fulfilment

Dropshipping is a fulfilment model where the seller lists and sells products without holding any stock. When an order comes in, the seller buys the item from a supplier or wholesaler, who ships it directly to the customer. The seller never physically handles the goods.

Last updated: June 2026

Key facts

  • In dropshipping the seller holds no inventory — the supplier ships each order directly to the buyer.
  • It lowers upfront cost and stock risk, but the seller has less control over shipping speed, quality and stock levels.
  • Marketplaces such as Amazon allow dropshipping only under strict rules, chiefly that you must be the seller of record on all packaging and documents.
  • Reliable supplier stock and price feeds are essential, because you are selling items you cannot see or control directly.

How dropshipping works

In a dropshipping model, you list a supplier's products in your store or on a marketplace as if they were your own. You never buy the stock in advance. When a customer places an order, you forward it to the supplier and pay the wholesale price; the supplier then packs and ships the item directly to your customer. Your margin is the difference between your selling price and the wholesale cost plus fees.

The appeal is low risk and low capital. You do not pay for inventory until you have already made a sale, you hold no warehouse, and you can list a wide range of products without committing to stock. This makes dropshipping a popular entry point for new sellers and a way for established sellers to test products before committing to inventory.

The trade-off is loss of control. Because the supplier handles fulfilment, you depend on their stock accuracy, their shipping speed and their packaging quality — yet the customer holds you responsible for all of it. If the supplier runs out of stock or ships slowly, it is your marketplace metrics and reputation that suffer.

Dropshipping rules on marketplaces

Dropshipping is permitted on most marketplaces, but with conditions designed to protect the buyer experience. Amazon, for example, allows it provided you are the seller of record — your details, not the supplier's, must appear on packing slips, invoices and packaging — and you are responsible for returns and customer service. Buying from another retailer (such as a different online store) and having them ship to your customer is generally prohibited.

These rules exist because the marketplace wants the customer to experience your brand, not a third party's. Breaching them, or letting supplier problems drive up late shipments and defects, can lead to account suspension. Sellers who dropship successfully treat supplier reliability and the seller-of-record requirement as non-negotiable.

Dropshipping and multichannel selling

For sellers listing across several EU marketplaces, the central challenge of dropshipping is data accuracy. You are selling products whose stock and price live in a supplier's system, not your own. If the supplier's stock figure is wrong, you risk overselling on multiple channels at once; if their cost changes, your margin can vanish silently.

That makes reliable, frequently updated supplier feeds and tight inventory sync essential. The same stock figure has to be reflected accurately across every marketplace you sell on, so that an item going out of stock at the supplier is promptly reflected everywhere — otherwise you accept orders you cannot fulfil, which damages metrics on each channel simultaneously.

Example

A seller lists a supplier's desk lamp on Amazon and Kaufland for EUR 39 without stocking it. A customer buys one; the seller orders it from the supplier at EUR 24 and provides the customer's address. The supplier ships the lamp directly, with the seller's details on the packing slip, and the seller keeps the roughly EUR 15 margin minus marketplace fees.

Why it matters for marketplace sellers

  • Dropshipping removes upfront inventory cost and warehousing, lowering the barrier to listing a wide product range.
  • You depend on supplier stock and shipping, so weak supplier data directly threatens your delivery metrics and Buy Box eligibility.
  • Marketplaces require you to be the seller of record, so your details — not the supplier's — must appear on all customer-facing documents.
  • Accurate inventory sync across channels is critical to avoid overselling the same supplier stock on multiple marketplaces at once.

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